I’ve touched about this before. Emotional Intelligence is crucial in business. Understanding your own emotions and adapting them to the workplace is a must in this day and age. Research has shown that it is even more important that technical expertise!
So, make sure you have a few goals in your business, and strategize how you will use your Emotional Intelligence to assist you in meeting those goals. As Dan Sincavage explains in the article below, these are the top Emotional Intelligence competencies shared by successful salespersons:
- Self Expectation
Large companies like American Express and Motorola are now offering emotional intelligence programs within their companies’ management training programs, so it’s worth a look!